{"id":78954,"date":"2024-04-11T18:03:10","date_gmt":"2024-04-11T22:03:10","guid":{"rendered":"https:\/\/www.cyberlego.com\/web\/2024\/04\/11\/whats-the-secret-to-selling-to-superfans-ask-the-grateful-dead-or-a-k-pop-act\/"},"modified":"2024-04-11T18:03:10","modified_gmt":"2024-04-11T22:03:10","slug":"whats-the-secret-to-selling-to-superfans-ask-the-grateful-dead-or-a-k-pop-act","status":"publish","type":"post","link":"https:\/\/www.cyberlego.com\/web\/2024\/04\/11\/whats-the-secret-to-selling-to-superfans-ask-the-grateful-dead-or-a-k-pop-act\/","title":{"rendered":"What\u2019s the Secret to Selling to Superfans? Ask the Grateful Dead \u2014 Or a K-Pop\u00a0Act"},"content":{"rendered":"<p><!-- no image --><\/p>\n<div>\n<!-- do not apply CSS styles to this element! --><\/p>\n<div class=\"pmc-paywall\">\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tFor the past decade, on-demand streaming drove incredible gains in recorded music revenue, which climbed from $6.7 billion in 2014 to $17.1 billion last year in the U.S. alone. Now there\u2019s <a href=\"https:\/\/www.billboard.com\/pro\/music-streaming-growth-slows-new-markets-help\/\">only so much room for growth<\/a> in the U.S. and Europe, and developing markets aren\u2019t as predictable. <em>But look, up in the sky, it\u2019s a nerd, who could help an artist buy a plane, it\u2019s SUPERFANS!<\/em><\/p>\n<div class=\"injected-related-story \/\/ lrv-u-margin-tb-2 lrv-u-border-t-1 lrv-u-border-b-1 lrv-u-padding-t-050 lrv-u-padding-b-075 lrv-u-border-color-grey\">\n<div class=\"a-heading-border a-heading-border-background-color-grey a-heading-border-height-075 lrv-u-margin-b-075 lrv-u-margin-b-050@mobile-max\">\n<h3 id=\"title-of-a-story\" class=\"c-title  lrv-u-color-brand-primary a-font-primary-bold-s lrv-u-text-transform-uppercase lrv-u-padding-r-1 a-article-related-module-title a-article-related-module-title--color-brand-primary\">\n<p>\t\t\t\t\tRelated\t\t<\/p>\n<\/h3><\/div>\n<div class=\"o-card lrv-u-flex\">\n<p>\t\t\t<a tabindex=\"0\" href=\"https:\/\/www.billboard.com\/pro\/music-streaming-growth-slows-new-markets-help\/\" class=\"lrv-u-flex lrv-a-unstyle-link lrv-u-color-brand-primary:hover\"><\/p>\n<div class=\"o-card__image-wrap lrv-u-flex-shrink-0 u-flex-basis-144 u-flex-basis-96@mobile-max\">\n<div class=\"c-lazy-image  lrv-u-height-100p\">\n<div class=\"a-crop-3x2 a-crop-1x1@mobile-max lrv-u-height-100p\">\n<p>\t\t\t\t\t\t<img decoding=\"async\" class=\"c-lazy-image__img lrv-u-background-color-grey-lightest lrv-u-width-100p lrv-u-display-block lrv-u-height-auto\" src=\"https:\/\/www.billboard.com\/wp-content\/themes\/vip\/pmc-billboard-2021\/assets\/public\/lazyload-fallback.gif\" data-lazy-src=\"https:\/\/www.billboard.com\/wp-content\/uploads\/2024\/04\/FOLLOW-THE-MONEY-The-End-of-Hypergrowth-streaming-billboard-pro-1260.jpg?w=237&amp;h=147&amp;crop=1\" alt=\"Follow The Money\" data-lazy-srcset=\"\" data-lazy-sizes=\"\" height=\"\" width=\"\"><\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"o-card__content lrv-u-flex lrv-u-flex-direction-column lrv-u-justify-content-center lrv-u-padding-lr-1 lrv-u-padding-lr-075@mobile-max\">\n<div class=\"o_category \">\n\t\t\t\t\t<\/div>\n<div class=\"c_title \">\n<h3 id=\"title-of-a-story\" class=\"c-title  a-font-primary-medium-m lrv-u-padding-b-050 u-letter-spacing-0028@mobile-max\">\n<p>\t\t\t\t\tRiches in Niches: As the Music Business Nears Peak Streaming, Where Will Growth Come From\u00a0Next?\t\t<\/p>\n<\/h3><\/div>\n<p><time class=\"c-timestamp  a-font-primary-medium-xxs lrv-u-color-brand-primary lrv-u-order-100\" datetime=\"00:00-YY-DD-MM\"><br \/>\n\t04\/11\/2024<br \/>\n<\/time><\/p><\/div>\n<p>\t\t<\/a><\/p>\n<\/div><\/div>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tBasically, now that the music business takes in a modest amount of money from an enormous number of people, it needs to find ways to also capture much larger amounts of money from smaller numbers of more dedicated fans. A July 2023 <a href=\"https:\/\/www.goldmansachs.com\/intelligence\/page\/music-streaming-services-are-on-the-cusp-of-major-structural-change.html\" rel=\"nofollow noopener\" target=\"_blank\">Goldman Sachs report<\/a> said there was a $4.2 billion \u201caddressable market opportunity for superfan monetization,\u201d and <a href=\"https:\/\/www.billboard.com\/pro\/reaching-music-superfans-wont-be-easy\/\"><em>Billboard<\/em> just reported<\/a> on how this same excitement is sweeping labels \u2014 as well as some of the challenges they will face. Of course, this is just an MBA\u2019s way of saying what most fans already know: They want to buy more from their favorite acts than access to their music on a streaming service. The question \u2014 besides who actually qualifies as a superfan! \u2014 is how to find them and what they want.<\/p>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tTo get sense of what this business might look like, let\u2019s look at the iconic group that pioneered one kind of superfan model, as well as newer stars that have turned a very different model into something of a science: the <a href=\"https:\/\/www.billboard.com\/artist\/grateful-dead\/\">Grateful Dead<\/a> and K-pop groups. Both are very popular \u2014 phenomenally so by some measures \u2014 but neither is exactly mainstream in the way that <a href=\"https:\/\/www.billboard.com\/artist\/taylor-swift\/\">Taylor Swift<\/a> or <a href=\"https:\/\/www.billboard.com\/artist\/beyonce\/\">Beyonc\u00e9<\/a> is. Their popularity is deeper than it is wide. Neither the Dead nor K-pop is for everyone \u2014 both tend to inspire either devotion or disdain \u2014 but the fans who like them tend to go all-in.<\/p>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tThose fans help these acts overperform by different measures. The Dead only ever had one hit single, but the band had the highest-grossing tours in 1991 and 1993, partly thanks to hardcore Deadheads who saw multiple shows, and the 2023 Dead &amp; Company tour grossed as much ($114.7 million) as the last <a href=\"https:\/\/www.billboard.com\/artist\/bts\/\">BTS<\/a> tour ($113.6 million), according to Billboard Boxscore. K-pop acts dominate the sales market. In 2023, K-pop acts had seven of the top-selling CDs in the U.S., three of the top-selling albums, and none of the top albums by total consumption, once streaming was included. On a relative basis compared to other acts, their fans buy more than they listen \u2014 a great business considering that many of those buyers probably listen to those albums on streaming services as well. (K-pop is far more popular internationally.)<\/p>\n<div class=\"injected-related-story \/\/ lrv-u-margin-tb-2 lrv-u-border-t-1 lrv-u-border-b-1 lrv-u-padding-t-050 lrv-u-padding-b-075 lrv-u-border-color-grey\">\n<div class=\"a-heading-border a-heading-border-background-color-grey a-heading-border-height-075 lrv-u-margin-b-075 lrv-u-margin-b-050@mobile-max\">\n<h3 id=\"title-of-a-story\" class=\"c-title  lrv-u-color-brand-primary a-font-primary-bold-s lrv-u-text-transform-uppercase lrv-u-padding-r-1 a-article-related-module-title a-article-related-module-title--color-brand-primary\">\n<p>\t\t\t\t\tRelated\t\t<\/p>\n<\/h3><\/div>\n<div class=\"o-card lrv-u-flex\">\n<p>\t\t\t<a tabindex=\"0\" href=\"https:\/\/www.billboard.com\/pro\/reaching-music-superfans-wont-be-easy\/\" class=\"lrv-u-flex lrv-a-unstyle-link lrv-u-color-brand-primary:hover\"><\/p>\n<div class=\"o-card__image-wrap lrv-u-flex-shrink-0 u-flex-basis-144 u-flex-basis-96@mobile-max\">\n<div class=\"c-lazy-image  lrv-u-height-100p\">\n<div class=\"a-crop-3x2 a-crop-1x1@mobile-max lrv-u-height-100p\">\n<p>\t\t\t\t\t\t<img decoding=\"async\" class=\"c-lazy-image__img lrv-u-background-color-grey-lightest lrv-u-width-100p lrv-u-display-block lrv-u-height-auto\" src=\"https:\/\/www.billboard.com\/wp-content\/themes\/vip\/pmc-billboard-2021\/assets\/public\/lazyload-fallback.gif\" data-lazy-src=\"https:\/\/www.billboard.com\/wp-content\/uploads\/2024\/04\/superfans-concert-2024-billboard-pro-1260.jpg?w=237&amp;h=147&amp;crop=1\" alt=\"Audience in a rock concert.\" data-lazy-srcset=\"\" data-lazy-sizes=\"\" height=\"\" width=\"\"><\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"o-card__content lrv-u-flex lrv-u-flex-direction-column lrv-u-justify-content-center lrv-u-padding-lr-1 lrv-u-padding-lr-075@mobile-max\">\n<div class=\"o_category \">\n\t\t\t\t\t<\/div>\n<div class=\"c_title \">\n<h3 id=\"title-of-a-story\" class=\"c-title  a-font-primary-medium-m lrv-u-padding-b-050 u-letter-spacing-0028@mobile-max\">\n<p>\t\t\t\t\tEveryone Wants to Reach Superfans. It Won\u2019t Be\u00a0Easy\t\t<\/p>\n<\/h3><\/div>\n<p><time class=\"c-timestamp  a-font-primary-medium-xxs lrv-u-color-brand-primary lrv-u-order-100\" datetime=\"00:00-YY-DD-MM\"><br \/>\n\t04\/11\/2024<br \/>\n<\/time><\/p><\/div>\n<p>\t\t<\/a><\/p>\n<\/div><\/div>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tBoth the Dead and the K-pop groups essentially doubled-down on what they do well in order to super-serve their fans. The Dead built its reputation as an improvisational live act, the best in popular music, and it never completely captured that same magic in the studio. So after the group broke up in 1995, it started to release more live recordings, and a 2006 deal with Rhino led to increasingly-ambitious reissue projects \u2014 a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Europe_%2772:_The_Complete_Recordings\" rel=\"nofollow noopener\" target=\"_blank\">73-CD set of the 1972 European tour<\/a>, a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Grateful_Dead_discography#Dave's_Picks\" rel=\"nofollow noopener\" target=\"_blank\">series of reissues<\/a> available every quarter on a subscription-first basis, and an <a href=\"https:\/\/en.wikipedia.org\/wiki\/30_Trips_Around_the_Sun.\" rel=\"nofollow noopener\" target=\"_blank\">80-CD set<\/a> of one show from each year of the band\u2019s 30-year career. Recently the group <a href=\"https:\/\/www.billboard.com\/business\/business-news\/grateful-dead-archive-strategy-chart-record-rhino-daves-picks-1235603075\/\">broke a record<\/a> for having the most albums on the top 40 spots in the Billboard 200. This undercounts their business success, though, since some of the box sets Rhino releases sell for more than $100.<\/p>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tK-pop acts tend to focus on selling merchandise, and given the declining number of CD players, many young fans probably see CDs as <a href=\"https:\/\/www.billboard.com\/pro\/why-k-pop-fans-still-buy-cds-even-when-they-cant-play-them\/\">more of a souvenir<\/a> than a way to listen to music. K-pop is all about fandom \u2014 having it, displaying it, and in some cases arguing about it \u2014 so those acts tend to sell merchandise that appeals to a collector\u2019s mentality. (I find it odd that some fans buy CDs in different colors, but I probably have a dozen live versions of the Grateful Dead\u2019s \u201cDark Star,\u201d and some people find that a bit much, too.) K-pop fans spend a considerable amount of money on merchandise \u2014 $24 a month, according to research from Luminate, which is 140% more than the average U.S. listener. From a financial perspective, K-pop acts are basically in the <em>tchotchke<\/em> business; BTS sells clothes, jewelry and even Uno cards. And while the Dead sells more than its share of merchandise, including \u201c<a href=\"https:\/\/store.dead.net\/en\/grateful-dead\/accessories\/drinkware\/?pdshow=true\" rel=\"nofollow noopener\" target=\"_blank\">drinkware<\/a>\u201d and \u201c<a href=\"https:\/\/store.dead.net\/en\/grateful-dead\/accessories\/home-goods\/?pdshow=true\" rel=\"nofollow noopener\" target=\"_blank\">home goods<\/a>,\u201d it has always really been a live band, in both art and business terms.<\/p>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tThe music industry tends to see these business models as exceptions, since it\u2019s dominated by labels that are very much in the recorded music business. But they might also offer inspiration on how to turn a star-level audience into a superstar-level career. (The Dead\u2019s business, which is still overseen by Warner Music\u2019s Rhino, also shows that many superfans don\u2019t fade away \u2014 I saw a few concerts in 1991, and I plan to buy the next vinyl box set, too.) Charts change much faster than loyalties.<\/p>\n<div class=\"injected-related-story \/\/ lrv-u-margin-tb-2 lrv-u-border-t-1 lrv-u-border-b-1 lrv-u-padding-t-050 lrv-u-padding-b-075 lrv-u-border-color-grey\">\n<div class=\"a-heading-border a-heading-border-background-color-grey a-heading-border-height-075 lrv-u-margin-b-075 lrv-u-margin-b-050@mobile-max\">\n<h3 id=\"title-of-a-story\" class=\"c-title  lrv-u-color-brand-primary a-font-primary-bold-s lrv-u-text-transform-uppercase lrv-u-padding-r-1 a-article-related-module-title a-article-related-module-title--color-brand-primary\">\n<p>\t\t\t\t\tRelated\t\t<\/p>\n<\/h3><\/div>\n<div class=\"o-card lrv-u-flex\">\n<p>\t\t\t<a tabindex=\"0\" href=\"https:\/\/www.billboard.com\/pro\/stationhead-superfans-fan-armies-olivia-rodrigo\/\" class=\"lrv-u-flex lrv-a-unstyle-link lrv-u-color-brand-primary:hover\"><\/p>\n<div class=\"o-card__image-wrap lrv-u-flex-shrink-0 u-flex-basis-144 u-flex-basis-96@mobile-max\">\n<div class=\"c-lazy-image  lrv-u-height-100p\">\n<div class=\"a-crop-3x2 a-crop-1x1@mobile-max lrv-u-height-100p\">\n<p>\t\t\t\t\t\t<img decoding=\"async\" class=\"c-lazy-image__img lrv-u-background-color-grey-lightest lrv-u-width-100p lrv-u-display-block lrv-u-height-auto\" src=\"https:\/\/www.billboard.com\/wp-content\/themes\/vip\/pmc-billboard-2021\/assets\/public\/lazyload-fallback.gif\" data-lazy-src=\"https:\/\/www.billboard.com\/wp-content\/uploads\/2024\/03\/market-opener-billboard-2024-bb05-glenn-harvey-pro-1260.jpg?w=237&amp;h=147&amp;crop=1\" alt=\"Market, Stationhead, Fan Communities\" data-lazy-srcset=\"\" data-lazy-sizes=\"\" height=\"\" width=\"\"><\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"o-card__content lrv-u-flex lrv-u-flex-direction-column lrv-u-justify-content-center lrv-u-padding-lr-1 lrv-u-padding-lr-075@mobile-max\">\n<div class=\"o_category \">\n\t\t\t\t\t<\/div>\n<div class=\"c_title \">\n<h3 id=\"title-of-a-story\" class=\"c-title  a-font-primary-medium-m lrv-u-padding-b-050 u-letter-spacing-0028@mobile-max\">\n<p>\t\t\t\t\tStationhead Is Helping Turn Superfans Into Fan Armies \u2014 And Boosting Sales\u2026\t\t<\/p>\n<\/h3><\/div>\n<p><time class=\"c-timestamp  a-font-primary-medium-xxs lrv-u-color-brand-primary lrv-u-order-100\" datetime=\"00:00-YY-DD-MM\"><br \/>\n\t04\/11\/2024<br \/>\n<\/time><\/p><\/div>\n<p>\t\t<\/a><\/p>\n<\/div><\/div>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tWhat can the rest of the business learn from these successes? Most important, that it\u2019s both possible and potentially difficult to monetize superfans \u2014 they\u2019re willing to spend money, but only on the right items; BTS live recordings might not do as well as an expanded clothing line. And that requires expertise. Rhino president <strong>Mark Pinkus<\/strong> <a href=\"https:\/\/www.billboard.com\/pro\/grateful-dead-daves-picks-mark-pinkus-rhino-executive-of-week\/\">works closely with the Dead<\/a>, as does archivist <strong>Dave Lemieux<\/strong>. They choose the shows fans want to hear and know which to sell as part of the Dave\u2019s Picks reissue series and which belong in box sets. K-pop fans are enthusiastic, but also demanding \u2014 they want to buy branded hoodies, but only if they\u2019re designed the right way.<\/p>\n<p class=\"paragraph larva \/\/ lrv-u-margin-lr-auto  lrv-a-font-body-m   \">\n\tSelling streaming subscriptions to a mass audience requires executives who could focus on the mainstream. Getting part of that audience to spend twice that much money on a single act is certainly possible \u2014 but it takes a different skill entirely.<\/p>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/www.billboard.com\/pro\/secret-selling-superfans-ask-grateful-dead-k-pop\/\">Aller \u00e0 la source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For the past decade, on-demand streaming drove incredible gains in recorded music revenue, which climbed from $6.7 billion in 2014 to $17.1 billion last year in the U.S. alone. Now there\u2019s only so much room for growth in the U.S. and Europe, and developing markets aren\u2019t as predictable. But look, up in the sky, it\u2019s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[17],"tags":[],"class_list":["post-78954","post","type-post","status-publish","format-standard","hentry","category-musique","et-doesnt-have-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts\/78954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/comments?post=78954"}],"version-history":[{"count":0,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts\/78954\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/media?parent=78954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/categories?post=78954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/tags?post=78954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}