{"id":186731,"date":"2025-09-16T00:05:21","date_gmt":"2025-09-16T04:05:21","guid":{"rendered":"https:\/\/www.cyberlego.com\/web\/2025\/09\/16\/in-2-years-half-of-all-service-calls-will-be-resolved-by-ai-survey\/"},"modified":"2025-09-16T00:05:21","modified_gmt":"2025-09-16T04:05:21","slug":"in-2-years-half-of-all-service-calls-will-be-resolved-by-ai-survey","status":"publish","type":"post","link":"https:\/\/www.cyberlego.com\/web\/2025\/09\/16\/in-2-years-half-of-all-service-calls-will-be-resolved-by-ai-survey\/","title":{"rendered":"In 2 years, half of all service calls will be resolved by AI &#8211; survey"},"content":{"rendered":"<p><!-- no image --><\/p>\n<div>Service pros agree: AI agents are revolutionizing the service industry by boosting efficiency, cutting costs, and improving customer satisfaction.<\/div>\n<p><a href=\"https:\/\/www.zdnet.com\/article\/in-2-years-half-of-all-service-calls-will-be-resolved-by-ai-survey\/\">Aller \u00e0 la source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service pros agree: AI agents are revolutionizing the service industry by boosting efficiency, cutting costs, and improving customer satisfaction. Aller \u00e0 la source<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-186731","post","type-post","status-publish","format-standard","hentry","category-techno","et-doesnt-have-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts\/186731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/comments?post=186731"}],"version-history":[{"count":0,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts\/186731\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/media?parent=186731"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/categories?post=186731"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/tags?post=186731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}