{"id":136424,"date":"2025-02-21T12:05:30","date_gmt":"2025-02-21T17:05:30","guid":{"rendered":"https:\/\/www.cyberlego.com\/web\/2025\/02\/21\/sav-hp-a-impose-un-temps-dattente-de-15-minutes-au-telephone\/"},"modified":"2025-02-21T12:05:30","modified_gmt":"2025-02-21T17:05:30","slug":"sav-hp-a-impose-un-temps-dattente-de-15-minutes-au-telephone","status":"publish","type":"post","link":"https:\/\/www.cyberlego.com\/web\/2025\/02\/21\/sav-hp-a-impose-un-temps-dattente-de-15-minutes-au-telephone\/","title":{"rendered":"SAV\u00a0: HP a impos\u00e9 un temps d\u2019attente de 15 minutes au t\u00e9l\u00e9phone"},"content":{"rendered":"<p><!-- no image --><\/p>\n<div><img loading=\"lazy\" width=\"1400\" height=\"932\" src=\"https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"Hp Publicit\u00e9\" decoding=\"async\" srcset=\"https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite.jpg 1400w, https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite-396x264.jpg 396w, https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite-1360x905.jpg 1360w, https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite-768x511.jpg 768w, https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite-50x33.jpg 50w, https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite-336x224.jpg 336w, https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite-680x453.jpg 680w, https:\/\/www.01net.com\/app\/uploads\/2023\/12\/HP-publicite-896x596.jpg 896w\" sizes=\"(max-width: 1400px) 100vw, 1400px\"><\/p>\n<p>Personne n&rsquo;aime attendre au t\u00e9l\u00e9phone la r\u00e9ponse du SAV, surtout pour un probl\u00e8me d&rsquo;imprimante. HP a pourtant institu\u00e9 un temps d&rsquo;attente obligatoire de 15 minutes (!) en France et ailleurs en Europe pour tenter de rediriger les clients m\u00e9contents vers son site web d&rsquo;assistance.<\/p><\/div>\n<p><a href=\"https:\/\/www.01net.com\/actualites\/sav-hp-impose-temps-attente-15-minutes-telephone.html\">Aller \u00e0 la source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Personne n&rsquo;aime attendre au t\u00e9l\u00e9phone la r\u00e9ponse du SAV, surtout pour un probl\u00e8me d&rsquo;imprimante. HP a pourtant institu\u00e9 un temps d&rsquo;attente obligatoire de 15 minutes (!) en France et ailleurs en Europe pour tenter de rediriger les clients m\u00e9contents vers son site web d&rsquo;assistance. Aller \u00e0 la source<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-136424","post","type-post","status-publish","format-standard","hentry","category-techno","et-doesnt-have-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts\/136424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/comments?post=136424"}],"version-history":[{"count":0,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/posts\/136424\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/media?parent=136424"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/categories?post=136424"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cyberlego.com\/web\/wp-json\/wp\/v2\/tags?post=136424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}